If you make money with with client’s websites, listen up.
You may call yourself many things:
All of these things are well and good, but they don’t tell clients much. In fact, some companies even prop up their employees to positions that sound nice, but literally don’t mean anything. The term “project manager” is used for just about every industry under the sun, but what does it mean.
You, uhhrrrm… manage projects?
It’s a catch-all term, but that’s ok.
The position you really ought to internalize is “problem solver”. This is why the client hired you. They want to know that they can trust you to solve their problems.
Sometimes I have clients that need things done on their website, my response is always some iteration of the following.
“I’m on it.”
“I’ll take care of it.”
You’re there to solve problems.
It just so happens that most of the problems you’ll be solving are naturally apart of your job description. Get more traffic to the site. Build Links. Increase rankings. These are their main problems, but don’t forget the small stuff.
Chief Problem Solver